FAQ

Shipping
After you place your order please allow 2-4 days for your order to be processed, once it's being packed and ready to ship you'll receive an email with tracking, and an estimated deliver date. 

FREE Shipping
All orders over $45 will ship free domestically. 

Wholesale Shipping
We do not offer free shipping on wholesale orders. The price of shipping will be calculated into your order upon purchase. Local customers are welcome to pickup, please contact us to set up a time and date.

Exchanges & Returns
We gladly accept returns of unused items within 30 days of purchase. Your refund will reflect the price of the item and will not include any shipping fees. We do not provide a return label.

All items must be returned to:
Rise & Pine Candle Co
1073 Outer Dr.
Schenectady, NY 12303

Your refund will be processed upon receiving your item.

Broken, damaged or other concerns:
Please contact us directly riseandpinecandles@gmail.com